Lawrence Hall, HSG
Mhall46184@aol.com
The-Maybe-We’ll-Show-Up-and-Maybe-We Won’t Environmental Service
A little after four in the afternoon on a scheduled pickup
day The-Maybe-We’ll- Show-Up-and-Maybe-We-Won’t Environmental Service sent its
customers a too-late-in-the-day email stating that they wouldn’t pick up the
garbage (the “environmental”) because of the icy road conditions. They said
they would get it next week.
They could have made a decision and sent that email the
night before so that their customers wouldn’t have to take their garbage to the
end of the lane in the cold morning and then bring it back to the house in the
cold afternoon.
The plea of weather conditions would be understandable
except for the unhappy reality that The-Maybe-We’ll-Show-Up-and-Maybe-We-Won’t
Environmental Service isn’t dependable at the best of times. In the last two months or so they have missed three pickup days, seldom answer telephone calls (the
one call they answered for me was “I can’t tell you when”), and do not reply to
messages. I then must load the sacks of garbage and for a dollar each leave
them with the nice folks at the county dump.
The-Maybe-We’ll-Show-Up-and-Maybe-We-Won’t
Environmental Service have a good thing going – I pay them for a service which
they sometimes don’t perform.
And, yes, at the end of this
cycle I will be a former customer. I asked The-Maybe-We’ll-Show-Up-and-Maybe-We-Won’t Environmental Service for three pickup days at the end of the contract for
those they missed and $6 for the bags I took to the dump but I am not hopeful.
So have you been to our county
dump extension on U.S. 96? Access is an easy drive-through and the folks there
are nice and helpful, and if you have health problems they will happily unload
the sacks for you.
The-Maybe-We’ll-Show-Up-and-Maybe-We-Won’t
Environmental Service could learn from them.
-30-
